Privacy Policy & Disclaimer

Your consent

You consent to your personal information being collected, stored, shared and used in accordance with this privacy policy by visiting our website, by using Trackme2, by using our Telegram emergency groups and/or by providing us with your personal information.

Collection and use of personal information

When creating an account you have to provide your email address and your name. Occasionally we might send you email updates, which you can opt out anytime.

Neighbourhood emergency group

If you want to belong to a neighbourhood emergency group you have to provide your full name, cellphone number, physical address and radio sign if any. The administrators can retrieve your personal information and share it with the local community and/or emergency service providers in order to assist you or notify you about security or issues that need to be dealt with promptly (e.g. your gate is open, you have a water leak etc). When a member posts a message on Trackme2 or our Telegram emergency group, the members' cellphone, address, name and radio sign will be displayed automatically. In this way other members of the community or emergency services can locate you in an emergency. While this is the purpose of displaying this information, we will not be responsible for the data displayed, e.g. if a member of the emergency group misuses it for marketing purposes. In such an event, that member should be reported and will be removed from the group. 

Trackme2

When using Trackme2 app you have to provide your name, email address and cellphone number. 

In normal mode Trackme2 sends your current GPS location to the devices you choose (friends and family). This functionality can be disabled any time through settings - Data & sync - Send location in normal mode.

If you are member of a neighbourhood emergency group, in fast mode (requesting help or patrolling) Trackme2 sends your current GPS location to the devices on the emergency groups.

When you add a friend on Trackme2 an email mentioning your name and your email address will be sent to your friend as an invitation.

No sale of personal information

Under no circumstances we will sell or receive payment for licensing or disclosing your personal information.

Access and correction

You may access your information at any time. If you would like to know what information we hold about you, please contact us.

If you are member of our emergency groups on Telegram you can type "Hi" in https://web.telegram.org/#/im?p=@Link1_bot and you can see your personal information, verify it or request an update.

If you discover that there is an error or information is missing, please notify us and we will try to correct or update the information as soon as possible.

We will try to ensure that all information we collect, use or disclose about you is accurate, complete and up-to-date.

If you would like to talk to us about this, or if you believe that we have breached your privacy rights in any way, or you would like to discuss any issues about our privacy policy please contact us through the following link: https://www.safesa.co.za/contact-us

Disclaimer

The information and linked services contained in Trackme2 and Telegram App are provided by the General Community, Law enforcement, Security Companies and Emergency Services and whilst we endeavour to ratify all information to ensure it is accurate and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to Trackme2 and the Telegram App or the information, products, services, or related pictures contained in Trackme2 or the Telegram App for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from the free use of services and or intended help provided for by the general community or Trackme2 or the Telegram App. Every effort is made to keep Trackme2 and the Telegram App up and running smoothly, however, the general community or any service provider working in conjunction with the initiative takes no responsibility for and will not be liable for Trackme2 and/or the Telegram App being temporarily unavailable due to technical issues or user issues beyond our control.